Frequently Asked Questions

Why are Bambuyu rolls individually wrapped ? 
Toilet rolls and kitchen rolls are usually packed in plastic wrapping to be protected from dust and humidity. Since we are a plastic-free brand, we chose recycled paper as our primary packing.

Why do you use Bamboo? 
The traditional toilet paper industry cuts down 27,000 trees every day. This contributes to deforestation and we're here to change that. Bamboo is a great alternative to virgin wood pulp. Read more about bamboo on this blog

Is bamboo a tree? 
While most of the toilet paper sold in stores is made from tree pulp, bamboo toilet paper is made from 100% bamboo pulp (which is a grass, not a tree!). Bamboo grows incredibly fast and doesn't require replantation after harvest, making it the perfect tree-free raw material.  

What do Bambuyu tissues feel like?  
Bambuyu tissues feel just like the most soft & plush tissues you can find at supermarkets but without being harmful to the planet. Our tissues are white, and they are dot-embossed for additional softness.

Where can I shop Bambuyu tissues ? 

- Bambuyu.com 

- Amazon.ae

- Kibsons.com

- Noon.com

Can Bambuyu toilet rolls be flushed?
Yes- absolutely! Bamboo toilet paper is fast-dissolving and is super gentle on your toilet tank. Next time you're flushing down your toilet paper, notice how quickly the paper disappears! Watch this video to see how it compares to tree-made toilet paper. 

What is your delivery time-frame ?

UAE: 

Weekdays: We deliver within 1-2 business days across the UAE & offer Free shipping over AED 200

Weekends: Orders received on Friday 2pm onwards, Saturday & Sunday, will be delivered on Tuesday the following week.

KSA: 

Weekdays: We deliver within 3-5 business days across the KSA 

Weekends: Orders received on Friday 2pm onwards, Saturday & Sunday, will be delivered 3-5 business days after.

If you have an urgent requirement, please email us at hi@bambuyu.com and we will try our best to make it happen :-)